How Many People Do You Know About The Customer Guide?
Shopping guide plays an irreplaceable role in the clothing sales process. It represents the external image of the business, and accelerates the sales process. Therefore, the training of clothing salesmen's sales skills improves the clothing guide.
Selling skills
It has always been a must for businesses.
What are the sales skills of clothing salesmen?
clothing
The shopping guide should first do the following:
1, smile.
Smile can convey sincerity and charming smile is practiced for a long time.
2, praise
customer
。
A compliment may keep a customer, which may lead to a sale or change the bad mood of a customer.
3, pay attention to etiquette.
Etiquette is respect for customers, customers choose those who can make them happy.
4, pay attention to image.
The shopping guide appears in front of the customers with professional image. It can not only improve the working atmosphere, but also gain the trust of customers.
The so-called professional image is to guide the buyer's clothing, posture, mental state, personal hygiene and other appearance, can give customers a good feeling.
5, listen to the customers.
One of the common faults of a salesperson who is not experienced is that he always talks about customers until they are bored.
Listening carefully to customers' opinions is one of the most important ways to establish trust relationship with customers.
Customers respect those guides who can listen carefully to their opinions.
Related links:
When customers need help, ask and recommend them in standard language in time.
A. Hello, do you need any help?
B. would you like to try it?
Does C. want this one, sir?
D. this color (style) is very suitable for you. May I try it on?
E. this is our special fabric this year. It can be worn and felt. It's very good.
Attention: we should pay close attention to every subtle action of the customer, observe the colors, seize the opportunity actively, and go forward quickly.
Facial expression naturally relaxed, sincere smile, intonation bright and cheerful.
- Related reading
Clothing Dealers Should Pay Attention To The Sales Atmosphere Of The Storefront.
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