1. How to deal with accounts receivable? Is 1. sales information (receipt, invoice, etc.) fully available? Is the content accurate and accurate? 2.准时给予文件;其实越早给经销商发票,货款回收可能越早,同时要确认经销商收到发票;3.完善客户跟进制度:客户接触率与成功回收率是成正比的,越早与客户接触,与客户开诚布公的沟通,被拖欠的机会越低;4.定期探访:如客户到期付款,应按时上门收款,或电话催收;即使是过期一天,也应马上追收,不应有等待的心理;5.建立形象:客户是需要教育的,一定要给予客户一个正确的观念:我们对所有欠款都是非常严肃的,是不能够容忍被拖欠的;6.服务精神:认同及理解客户的困难和投诉,同时可以利用自身的优势帮助客户解决困难;7.技巧训练:追收欠款是需要技巧的,如:电话技巧、上门拜访技巧;同时应了解客户的经营状况、财务状况、个人背景等资料;二、已被拖欠款项的处理方法1.文件:检查被拖欠款项的销售文件是否 2. collect data: ask customers to provide reasons for delinquency, collect information to prove their correctness; 3. recover documents: establish account collection system. According to the different development of the situation, three different kinds of recovery documents, namely, notice, warning and lawyer's letter, are issued in time according to the circumstances. 4. deadline: ask the customer to understand the deadline and the consequences, let the customer know the meaning of the deadline; 5. action level: pay the debt to the senior management to deal with it and increase the pressure; 6. false prosecution: set up the legal department within the company, issue the letter of recovery in the name of the Ministry of law, warn the tolerance to the deadline; 7. adjust: use instalments, impose a penalty, stop a number of stages to collect debts in arrears; 8. requests assistance: use the law to safeguard their own interests. Three, the way to deal with the dead / dead account: 1. discount 2. reclaim goods 3. handle collateral 4. seek legal assistance 5. litigation preservation