Clarify Your Role And Achieve Effective Communication

Clarify your role and achieve effective communication

The core of communication is to do what is right in dialogue. We must learn to speak correctly and what songs to sing on the hillside.

He is good at this way.

Tang Jun spoke only in English when he first met China. He soon learned to speak in China instead of spitting out half English words. He soon said goodbye to the "fake foreign devil" era. When Tang Jun entered the grand hall, no matter what public speech or private conversation with executives, he never said how he was in Microsoft. In order to keep his limelight in a big way, he took the initiative to let Chen Tianqiao attend the presentation of all the new product launches and all the speeches on behalf of the company's image in the grand four years.

Even if the name of the speech invites the e-mail is written by Tang Jun, he will turn to Chen Tianqiao and forward the mail to him.

But because of this, he and Chen Tianqiao have always maintained a good relationship, and joined forces to form a management standard listed company from an entrepreneurial enterprise.

There is a saying in the book of changes: "Ming phase, Li De Ye", people must find their own position to make up their careers. In order to communicate effectively, we must first find their own position and clarify their role in order to communicate effectively. One of my students is a very good manager, from HP to a private enterprise as deputy general manager, on many occasions of the new company, we say how our HP is, and how HP did it.

This way of communication has made him far away from others, and it is hard to get approval from others.

Many managers have the same tone of communication, the lower class is the same, and the superior is the same. This is not what to do on the hillside.

A manager of a branch often asks his subordinates, "do you understand"? Once, because of his excellent performance, he returned to the company headquarters to report to the chairman. He was very pleased to hear that the chairman was very happy. It was a good ending.

Finally, he said, "do you understand the chairman?" the chairman told him on the spot that his tail was too high. Maybe he didn't feel great about himself, but he had this meaning in his words.

1, interpersonal communication.

Interpersonal communication refers to the formal relationship among personnel.

Informal communication.

Its contents include three aspects: emotional communication, concept exchange and factual exchange.

Interpersonal communication is a conflict of relationships.

According to the famous Harry window analysis presented by Jos Philippe and Harry murge, the lack of mutual understanding between individuals under self concealment is the root cause of interpersonal conflict.

However, in the context of self opening, it has increased the understanding of others and reduced the probability of conflict.

Therefore, managers should provide more opportunities for internal members to be self opening at the same time (such as round table discussions, marketing summits, gatherings, etc.) to achieve communication among members.

So that members can rely on each other emotionally, highly united in their values, and be clear about the facts.

In order to achieve smooth and unimpeded information, the phenomenon of information barrier between members and institutions is changed.

Good interpersonal foundation for team building.

2.

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Business communication refers to the internal communication of market information.

Business communication is the basic guarantee for smooth flow of goods.

From sales forecasting to organizing production -- warehousing -- Transportation -- sales on the shelves -- use of information feedback -- Improvement -- production, every link is crucial to marketing.

Imagine that one of the links of business information communication will have terrible consequences.

The establishment of business communication should be institutionalized and systematized, which can greatly promote business information without obstructing circulation, improve marketing efficiency and reduce operating costs.

The business communication system is built on the principle of timely pmission of principles and resource sharing.

It is usually executed in tabular form.

Members can report the business to the organization in a timely manner, so that they can better understand the progress of the members' business.

According to the system organization, the marketing strategy and marketing plan are reported to members. The purpose is to let members know what the enterprise wants to do and how to do it, and what "I" should do and how to do it.

Make the organization and members fully understand and make the efficiency more efficient.

This will also avoid the loss of customers caused by staff turnover.