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Clothing Marketing Skills Sincere Service Customers

2012/9/3 15:25:00 73

CustomersServicesWomen'S ClothingClothing Stores

The performance of women's wear shops often depends on the service attitude of the shop assistants. The sincere and friendly attitude is very important and directly affects the customers' mood of shopping.

Couture

What kind of services do you want to purchase?



In a certain

Women's wear

Brand store, a shop manager tells us: customers do not like the false enthusiasm of shopping guide, do not follow the chattering shopping guide.

When customers visit a clothing store, there is always a clothing guide who follows customers, though it is to help customers pick the right clothes, but this practice is often counterproductive, making customers more tired.

Once the customer picks up a piece of clothing, the guide tells the customer immediately that this dress is very suitable for the customer's figure, and it must be very nice on her. But many customers are very aware that the guide is clearly telling lies. Although women are very fond of other people's praise, they also need to choose the right person.


More often than not

customer

Displeasure is some persistent shopping guide, from customers entering the clothing store for a moment, and it keeps on chattering. Customers who are in a good mood seem to have been attracted by sticky slugs. They have seen two clothes hastily and walked out of the front door of the clothing store.


The sincere and friendly attitude of everyone will not be rejected. The sincere and friendly attitude of the shopping guide is also very important. When the attitude is first, customers will have a good mood of shopping, and some sincere and friendly attitudes can be highlighted in a very common greeting politeness statement. For example, "what do I need to help you?" "welcome, be there, beauty, you can have a look" and so on. If customers show that they can choose their own independence, do not always follow their butts, but if customers have questions to ask, they must answer patiently and kindly. Even if the customers do not have the intention to buy, the guide should still smile. So what kind of service is the needs of customers? Actually, it is very simple.


On the contrary, whenever a customer enters the door, the courteous shopping guide is close to the whole body.

service

However, if the customer's performance is not purchased, the shopping guide will be displeased. This is the pretense of sales pretense.

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