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Salesperson Visits Customer Skills And Matters Needing Attention

2014/3/6 9:02:00 86

SalespersonReturn VisitCustomer

< p > > a href= "//www.sjfzxm.com" > salesperson < /a > home visits to customer skills and precautions < /p >


< p > < strong > 1. Advance appointment with customers must be made to avoid abrupt visits.

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< p > < strong > 2, let customers feel good about themselves.

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< p > 1. Pay attention to instrument demeanor, < a href= "//www.sjfzxm.com/news/index_f.asp" > dressing > /a >.

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< p > 2. Pay attention to business etiquette.

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< p > 3. Pay attention to door-to-door time. You must not consider your work convenience. You must cooperate with customers' time and avoid customers' rest time.

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< p > play the charm of smile.

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< p > American success scientist DELL Carnegie said: as long as there is a way to make the other person laugh from the bottom of his heart, the way to be friends will be shown in front of you. The other person will laugh with you, which means he acknowledges and accepts you.

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< p > clever use of praise.

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< p > observing and observing, praising customers is the best talkbox and a magic weapon for building intimacy.

As long as your compliments are based on your temperament (or his family's furnishings), your heart will like and admire each other, and your inner pride will be recognized by you. He will be very happy.

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"P" (6) rich professional knowledge, molding professional image.

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< p > confidence is usually inseparable from human knowledge. Only by having a wealth of products and medical knowledge can you appear more confidently in front of customers and win customers' trust in you.

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< p > be sensitive to worldly wisdom and learn to observe and observe.

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< p > pay attention to customers' emotions.

If you are aware of the fact that customers are in a low ebb and can't concentrate on your conversations when you come to your home, you have better understand the mood of your customers and make another time to visit them.

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< p > bring some small gifts to the door.

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< p > < < a href= "//www.sjfzxm.com/news/index_s.asp > > Customer > /a > customers with children at home have candy, toys will immediately win customers' favor.

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< p > strong > 3, keeping the same interests of customers and family members, and not to be alone with customers and ignore their family members. Don't forget that the family you neglected may be the person who has the actual purchase decision.

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< p > < strong > 4, and when customers are introduced to new customers, we must pay attention to the fact that old customers should be promoted naturally for their spontaneous motives.

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< p > < strong > 5, learn to use the opportunity to search for valuable information and find 3A level customers.

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It is difficult to judge customers' economic strength or whether they can become loyal customers. It is difficult to reach a conclusion through simple contact with customers. But by observing the interior decoration of the other party, it is easy to judge whether there are high-end furniture, electrical appliances and other details. P

There will be a small number of customers who will be your potential 3A customers. The characteristics of these customers are strong purchasing power, wide social relations, great potential to introduce, and easy to be the protector of your main income.

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< p > once a customer is found, it is necessary for salesmen to invest more energy and understand the customers in an all-round way so as to build up their intimate relationship.

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< p > < strong > 6, be careful to receive customers' gifts.

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< p > in the process of return visit, some salesmen will be trusted and liked by customers because of their high quality service.

It is reasonable for a customer to present a gift to a salesperson, such as a silk scarf or a bottle of cosmetics, in order to express his gratitude.

But remember, don't give customers the impression of being cheap and cheap! This may ruin your sales prospects.

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P, we should always remember that it is everyone's duty to provide all-round quality services.

It is wise to learn to decline politely, unless you do not accept it, which will hurt the self-esteem of customers.

Even if you receive a gift from a customer, you must bear in mind that the principle is that the customer is absolutely grateful, and you must pay double service or give back to customers in due course.

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< p > strong > 7, staying in customer's home should not be too long, avoid wasting the other party too much time to cause resentment.

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< p > strong > 8, saying goodbye is as important as coming to the door.

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< p > there are many salesmen who tend to ignore the art of saying goodbye, which often leads to the loss of customers.

A professional salesperson is always trying to get better.

Pick up your seat, cup, help customers clean up, thank the customer's reception, sincere greetings, and gently leave the door and other details are one of the important tasks in the return visit.

A good beginning is the foundation of another visit.

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< p > < strong > 9, the more difficult it is, the more we must create the opportunity to visit.

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< p > in fact, hot summer weather, heavy snowy winter days, when you appear in front of customers, it is the best time for you to win loyal customers, because they have no reason not to be touched by you.

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< p > < strong > 10, timely record < a href= "//www.sjfzxm.com/news/index_s.asp > > return visit < /a > contents, sum up and improve.

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