How To Open Up A Good Future For Clothing Stores
The clothing sales market is becoming more and more popular. Many people have put their eyes on clothing projects. Under such a good market, the owner of the clothing store has grasps the guiding method of clothing industry and implements it, so as to enhance sales and win competition in the industry market. There are many shoppers in clothing stores who have questions about shopping guide. Solving the problem of shopping guide can make your clothing store get a good return. Next let's talk about shopping guide in detail.
clothing The salesperson of a store should have knowledge of these aspects: complete product knowledge, knowledge of competitive products, knowledge of manufacturer and enterprise, basic knowledge of clothing, basic knowledge of decoration, etc. As a professional and excellent clothing salesman, how can clothing franchised stores enhance their store performance? What capabilities do we need? The editor thinks that there are four main aspects: knowledge, mentality, skills and habits.
The skills of shopping guides in clothing stores play a role in finishing the finishing touches. A shopping guide should not only have professional knowledge, but also have a correct attitude. If there is no good selling skills, it is possible to fly the cooked duck at the critical moment. The skills here are mainly reflected in: to say, "can we talk about ideas?" Will listen, that is, "understand the customer's voice and grasp the needs of customers". We will see, "observe the needs of customers from the details, and accurately grasp the timing of the transaction". It will do well, that is, "good at dealing with customers' objections and ingeniously promoting customer purchases". Think of it, that is, "what we want from our customers is the urgency of our customers".
More than 85% of a person's activities are held by himself. mentality Therefore, we must have a good attitude when we want to be an excellent guide. Only by setting up a correct and positive attitude towards doing things and becoming a man will we succeed. Mindset includes: integrity, honesty, fair trade, attention, care, care for every customer's attitude, pursuit of excellent performance, personal self respect attitude and so on.
If there is good Shopping guide method It can effectively increase the sales volume of clothing monopoly stores. After reading the above, the owner of the clothing store is clear about the shopping guide method. The managers of the clothing store need to improve the shopping guide ability of the clothing store. Pay attention to the related training of shopping guide. Sales of clothing stores can be done well, so business is natural.
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In the face of customer counter-offer, three principles should be followed:
1, attitude persist: do not belittle these few pieces of money, this is a principle. Once erased, more will be erased next time. The important thing is that customers will regret "knowing more later" after counter-offer. Generally speaking, the opening of business starts half a year, and the phenomenon of store counter-offer will obviously turn less. Practice has proved that even the customers who love to bargain, the first time they come to the shops are serious counter-offer; the second time is to ask; third times they will no longer make a counter-offer.
2, strong eyesight: sometimes speaking, the effect is not the same. This is reflected in the self-confident performance of shopping guide, and the firm and opposite vision can obviously enhance self-confidence.
3, the tone is firm: in the face of counter-offer customers, the service attitude is good, the language needs to be euphemistic as much as possible, and the tone must be resolute, let the customer feel, really can not counter-offer.
So, in addition to these three principles, how to deal with customer counter-offer in one sentence? Bargaining should be divided into three situations: single digit, ten digit, 100 digit.
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