Consumers Can Enjoy A No Reason Refund System Within 15 Days.

before

7 days no reason to return the goods, then shopping in the shopping mall can also be returned without reason. In May 26th, the AQSIQ launched the first pilot responsibility test for the quality of the enterprise, consumers were shopping in the pilot mall, enjoying no reason to return goods within 15 days, and when the commodity quality problems were encountered, the pilot shopping centres were paid in advance.

Corporate responsibility system

The first responsibility system of enterprise quality is a system innovation based on consumers' standpoint and simple quality protection.

After implementing this system, when consumers encounter quality problems, they can directly find sellers to fulfil the "Three Guarantees" and the liability of compensation, and use system innovation to facilitate consumers' rights protection, so as to enable consumers to shop with ease and ease and to shop in a cheerful mood.

The AQSIQ attaches great importance to the construction of the first responsibility system for the quality of enterprises. In this regard, special organizations have conducted research on the topic. Two times have been issued to solicit opinions from all over the country, and encourage all localities to take the lead in the first place, and to accumulate more practical experience for the full promotion.

There is no reason to return the goods within 15 days.

In the quality pledge letter, the pilot shopping malls have made clear the contents of Huimin's promise, and set up a unified standard for consumers to return the goods without reason for 15 days.

In the case of disputes, the market will pay first.

In the case of damage to the legitimate rights and interests of the consumer because of the quality of the goods, the shopping malls carry out the pre payment, and try to solve the problems and disputes in the store.

What are the pilot shopping malls?

So we must know what the pilot units are.

In the whole country, we have taken the lead in developing the key responsibility system of key shopping malls, Guangzhou friendship store, Guangzhou department store, Metro and so on.

4 key shopping malls, as the pilot units of the down payment responsibility system, signed the first commitment system of quality responsibility.

The 20 suppliers respectively signed the quality commitment letter to each of the 4 pilot enterprises respectively.

Although there is only Guangzhou now, we must not lose heart, and then we will promote it nationwide.

At present, the friendship group has covered the pilot system of the first responsibility system to all the stores in Guangzhou. The remaining 3 enterprises will extend the first liability system to 50% of the Guangzhou stores by the end of 2015, and achieve 100% of the total coverage of all the Guangzhou stores by 2016.