Interpersonal Relationship: Embarrassment After The Name Zhang Guan And Li Dai
Embarrassment in the workplace Name Zhang Guanli Dai
Embarrassment 1: Foreign names are hard to find
In the middle of the year, Xiao Chen happily went to a family foreign enterprise I have checked in.
Accustomed to staying in state-owned enterprises, he suddenly faced the habit of calling each other English names in foreign enterprises, and was a bit lost. A variety of English names soon made Xiao Chen a joke. There are two female colleagues, one is Sherry, the other is Shirley. It sounds like it. What's more, both of them are tall and slim beauties and look alike. No matter how hard Xiao Chen tries, he is always confused. After this situation lasted for several weeks, Er Nu's attitude towards Xiao Chen became cold. Until one day, Shirley, who had a fiery temper, jumped up and scolded: "You can't remember a name, do you have a brain?" Xiao Chen was sad and aggrieved: "Heaven and earth, conscience, I really didn't mean to! Moreover, this kind of thing didn't happen only to them, Katrina and Karina, Tina and Gina, Maggie and Megan, these names are so similar that they are confused accidentally. What can I do? " Xiao Chen's face is full of innocence.
Embarrassment 2: offending the head boss
Although Xiao Chen is depressed, he is much luckier than Xiao Song. Xiao Song offended not only his colleagues, but his immediate boss. "The first time I saw the director, my intuition told me that he must be surnamed Ma! Because he... looks like a horse. Since then, this feeling has been deeply rooted in my mind. In fact, everyone calls him 'Old Ma' in private, although he was originally surnamed Hu. Once, the director asked me to send him a report and went into the office. I, a small clerk who usually had no chance to talk to him, wanted to use the opportunity to get close, so I smiled obsequiously and said, 'Director Ma, the weather is good today.' Before the words ended, the director's face suddenly changed color. I immediately realized that I had said the wrong thing. My head gave a buzz, and my hands and feet felt cold‘ I... I mean, Hu... Director Hu, I'm sorry. ' I don't remember how I walked out of the director's office that day. I only know that when I see him in the future, I feel cold all over in a conditioned way. I don't know how to call him. " Tips: artistic etiquette for getting along with superiors
Embarrassment 3: No more business
It is not pleasant to offend colleagues and bosses, and it is also unpleasant to offend customers. Mr. Huang has such an experience. One day, when visiting an important customer, Mr. Huang respectfully took the other party's business card and put it on the table without looking carefully. After business negotiation, we should greet each other when we leave. When we look again, the business card in front of us is missing. Mr. Huang could not remember the name of the other party, so he had to muddle through. After returning, I still couldn't find the business card everywhere. I guess it fell on the ground or in the seam of the table accidentally. Mr. Huang tried hard to remember that he vaguely remembered the customer's surname, Jin, so when he called the other party again, he had the courage and nerve to call "Manager Jin" one by one. Unexpectedly, the other party did not respond to his enthusiasm from beginning to end. Finally, he said quietly: "Yes, my family name is Quan, not Jin. Please make no mistake." A hard won business was thus lost. Recommended Topic: Image Etiquette - A Success Treasure for Intellectual Women
Embarrassment 4: It's also a blessing in disguise
Miss Ye, who is a saleswoman, met such an interesting thing when she went to the door to sell for the first time alone. When she came to a company that day, she looked around blankly, and Miss Ye could not help but be at a loss. Suddenly, a familiar figure jumped into her eyes. Isn't that her former colleague Xiao Shan? Miss Ye hesitated for a few seconds. Finally, her heart crossed and she decided to call the other party. If he agreed, wouldn't that mean she didn't admit her mistake? So Miss Ye shouted, "Xiao Shan!" Hey, he really turned back! Miss Ye strode forward and excitedly said to him, "Remember me? I'm your former colleague, Xiao Ye!" But when the other person spoke, Miss Ye knew she was mistaken. Xiao Shan spoke with a strong accent, but this person spoke very pure Mandarin. "I kept asking myself who he was and how it ended? Unexpectedly, although he had obvious surprise on his face, he said kindly that he remembered me and asked me how I was now. In order not to embarrass him, I also pretended to continue the conversation as if nothing had happened." Through this "Xiaoshan", Xiaoye succeeded in his first sales promotion, which can be regarded as a blessing in disguise. Related reading: five words and deeds that affect the relationship with colleagues
Remember other people's names, make small details complete big things
In fact, being able to call someone's name accurately can sometimes bring unexpected benefits. The famous English learning website "Hujiangyulin.com" was founded by a group of college students. It has 170000 members in just three years since its birth, and its commercial operation is also very smooth. Fu Cairui, the founder of the website, said when summarizing the successful experience that the important thing is to remember the name of each customer. Some customers call to inquire about the situation, and just when they start talking, they can naturally say, "Oh, Mr. Li, we will try our best to meet your requirements." The other party is usually surprised: "Do you remember me so clearly?". It is because of such good customer service that orders come in a stream. Look, small details can accomplish great things. It is the so-called kung fu outside the poem. Related reading: teach you to conquer HR with "all details"
Tips: how to remember others' names
Best policy: When meeting, ask each other's name clearly, recite it in your mind several times, and then take notes. At the very least, keep the other party's business card.
Middle policy: If you really can't remember, you might as well pretend to be confused, avoid the important and take the light, and call the general "you" instead of the specific name.
Bad strategy: contact each other's facial features to remember, such as Li with a long nose, Liu with a long and wide forehead, etc., but do not let these nicknames slip out of your mouth, or the consequences will be unimaginable.
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